FAQS

When people are interested about our services, we usually get a lot of the same questions. Here are some frequently asked questions,
if want to know more contact us today.

Graphic Design

What graphic design services do you provide?

Pretty much anything you could think of. Web design, logo design, print design, illustration, packaging design, photo manipulation, animation and more!

Can’t I just create my own graphic?

You certainly can create your own graphics, but unless you’re a seasoned pro, chances are it won’t turn out that well. We like to think of it like this: When someone views your branding, do you want to suggest that you do the bare minimum or do you want to leave a lasting impression? We’re guessing the latter. Our graphic designers work with you to create the highest quality design to wow your customers, all in a timely manner.

What if I don't like it?

We will throw it out and start over. We are well-versed in many styles of design, and chances are that we can give you the look you are going for. If you hate the first draft, we are capable of taking the project in a completely new direction. We aren't perfect; when we do miss, we make sure to make it right.

Digital Media And Web Design

Do you offer hosting? Does that include Wordpress?

Yes we do! We will host all digital assets including email graphics, landing pages, and even entire websites. We offer low cost hosting for an annual fee on each project that can be renewed every year. We can also host your Wordpress site. We recommened Wordpress to all small businesses as a more affordable option for a custom website. More advanced websites can be developed from the ground up in HTML5, JavaScript, and PHP.

Are your designs and website responsive and/or mobile-friendly?

Always! At DM Grafix we use the industry standard Responsive Web Design. Even before Google started penalizing websites that aren't optimized for mobile viewing. This allows your website to have maximum impact no matter what device or platform your visitors are using. We take the approach of "mobile-first", meaning we make sure that the smallest screen will show the same experience as the largest.

Do you offer Social Media and/or Website Management?

Definitely. If you need constant updates or revisions to your Social Media accounts or Website, DM Grafix has you covered. We will work around your specific needs and will provide things such as cover/header images, profile pictures, advertisements, blog posts, and full website content changes. All designed around your brand.

Video And Audio Production

Can you produce my TV Commercial, Youtube Video, or Radio Spot?

Yes. With decades of experience in video production and audio production, we can produce your commercial or video to your specifications and brand identity. Voice actors, producers, technicians, and designers are standing by to make your vision a reality.

Can you provide the actual TV and Radio timeslots?

We recommend contacting your local TV or Radio station and purchasing the timeslot yourself. It's a relatively simple process, and will save you money over purchasing it from a middle man. That being said, if you are looking for someone to take care of timeslot acquisition we can definitely handle that for you.

How does Post Production work?

Once all of the audio and video tracks are approved, we begin post production. This includes animations, typography, and polishing the raw video and audio. This is where we shine. Using industry leading technology and software, we will provide you with the highest production values available.

Client Relations

What's the benefit of working with DM Grafix vs. the big guys?

At a smaller family owned production house you’re guaranteed to have a personalized, expert touch on every project that hits the table. With a larger agency you risk larger overhead, stressed out and undervalued employees, and perhaps a fleeting focus to your brand. At DM Grafix, we treat you life family!

Do you provide physical marketing materials/printed projects?

Of course! Not only do we create high-quality designs, but we can provide marketing materials as well! We have a long lasting relationship with our printer; and guarantee you competitive pricing on anything that you need made, from business cards to hats and shirts.

How do I submit a request on a new project?

You can either call, email, or contact us directly on Skype. Please keep all email attachments below 20MB, and all subject lines specific to the project or service requested. All files exceeding 20MB must be uploaded with a link provided (we recommened DropBox, Google Drive, or WeSendIt).

Interested in working with us?

Call or write us now for a free consultation!

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